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INFORMATION
GUIDELINES & POLICY
For United Kingdom customers, physical items are delivered via Royal Mail Tracked 48, starting at £5.55, ensuring reliable and timely delivery. International customers can also receive their purchases through Royal Mail International Tracked service beginning at £12.00, offering secure and trackable shipping worldwide.
Roma Divine Healing appreciates your purchase of our spiritual reading services.All transactions are entered into on the basis that spiritual guidance and insights are inherently subjective, and the client expressly acknowledges and accepts this at the time of purchase.By making a booking, the client acknowledges and agrees that no refund, whether in whole or in part, will be provided in the event of cancellation, non‑attendance, lateness, or change of mind.
Thank you for purchasing products from Roma Divine Healing. We take care in creating and delivering each order.Returns and Refunds PolicyExcept where an item is demonstrated to have been faulty or damaged upon delivery, all products are non-exchangeable and non-refundable.If you believe that an item was delivered faulty or damaged, please contact us promptly. We will review the matter and, where the fault or damage is verified, work with you to provide an appropriate resolution as soon as reasonably practicable.Enquiries and Return AuthorisationPlease contact us before returning any item. Returns must not be sent without prior authorisation.When submitting an enquiry through our contact form, please provide your order number together with your email address and/or contact telephone number. A customer service representative will respond as soon as reasonably practicable and provide details of any applicable next steps. Thank you for your understanding and co-operation.
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