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INFORMATION
Roma Divine Healing is committed to protecting your privacy and processing your personal data lawfully, fairly and securely.This Privacy Policy explains the basis on which we collect, use, disclose, retain and otherwise process personal data obtained from you or provided by you. Please read it carefully to understand our practices concerning your personal data.
⚪ To process, administer and fulfil your orders.⚪ To communicate with you regarding products or services you have requested, including order and delivery updates, where you have consented to receive such communications by email or telephone.
The personal data we may collect includes your name, postal address, email address and telephone number.When You Use Our WebsiteWhen you use romadivinehealing.com, we may collect personal data that you provide by completing forms on the website, including when purchasing products or services. We may also retain records of your product selections and information relating to the fulfilment of your order.When You Make a PurchaseWhen you make a purchase through our online store, we collect and process the information reasonably required to administer, process and fulfil your order. Where you provide an email address for the purpose of receiving an electronic receipt, we will use that address solely to issue the receipt.ReviewsTo support the improvement of our products and services, we may contact you with an invitation or link to submit a review through our designated review service. We process your contact details for this purpose on the basis of our legitimate interests in obtaining customer feedback and assisting prospective customers, provided that those interests are not overridden by your rights and interests.
Delivery⚪ When you place an order for delivery, we collect and process the information reasonably necessary to administer, fulfil and deliver that order.⚪Where delivery is undertaken by a third-party courier, we may disclose the contact and delivery details reasonably required for the courier to complete the delivery. Where the courier provides shipment tracking or delivery notifications by email or SMS, we may also disclose the relevant details for that purpose.Payment⚪ At the time of payment, your payment details are processed by our third-party payment provider solely for the purpose of authorising and processing the transaction. This processing is necessary for the performance of our contract with you and the fulfilment of your order.
We retain personal data only for as long as is reasonably necessary to fulfil the purposes described in this Privacy Policy, including any applicable legal obligations. Once personal data is no longer required in identifiable form, we will delete or anonymise it so that it can no longer be associated with an identifiable individual.
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